All Episodes
Episodes
Episode 21 - Interview with Sarah Franklyn
In Episode 21, I talk with passionate foodie and sales and marketing expert Sarah Franklyn from Impact Data. Sarah has been involved with the hospitality industry for over two decades and is an expert in customer...
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Episode 20 - Interview with Dominique Fourie McMillian (Co owner of Floriditas & Loretta)
In Episode 20, I talk with one of my most dynamic & thoughtful coaching clients, Dominique Fourie McMillian - Co-owner of Floriditas & Loretta in Wellington. Dom stands out as an inspiring female leaders in...
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Episode 19 - Interview with Hayden McMillian (Co owner of Floriditas & Loretta)
In Episode 19, I talk food, finance and business with Hayden McMillian, Co-owner of Floriditas & Loretta in Wellington. Hayden is one of New Zealand’s best chefs and fast becoming one the industry’s best business...
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Episode 18 - Interview with Benedikt Bouillon from Habit Consulting
In Episode 18 I host Guest Experience (GE) expert Benedikt Bouillon from Habit Consulting and NOW a Hospitality Business Coach with us here at The Hospitality Company (joined in July 2024) . Benedikt’s extensive...
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Episode 17 - Interview with Shaun de Vries from Open Pantry Consulting
In Episode 17, I got the great pleasure to chat with one of the industry’s smartest minds - Shaun de Vries from Open Pantry Consulting & The Principle of Hospitality Podcast. Shaun is a leading figure in the...
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Episode 16 - Interview with David Rigbye from Operandio
In Episode 16, I talk to David Rigbye, MD, at Operandio . David’s company (out of Melbourne) has developed industry leading software for frontline line staff in the hospitality and service industries.
In this episode...
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Episode 15 - Interview with Justin Clark, VP at Mr Yum
In Episode 15, I talk to Justin Clark, VP, Partnerships at Mr Yum . Justin is industry expert in the areas of CRM marketing, QR code ordering and F&B tech.
In this episode we discuss the importance and power of...
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Episode 14 - Interview with Paul Wilson from Chomp
In Episode 14 I talk to Paul Wilson, CEO & co-founder of Chomp.
Paul is an industry leader in the food safety space and he and his outstanding team have created New Zealand’s leading food safety software.
In this...
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Episode 13 - Interview with Olivia Hale from Digital Influence
In Episode 13 I talk to Olivia Hale, Partner & Client Services Manager at Digital Influence.
Olivia is an expert in Digital Marketing and in this podcast we pick her brains as to the best strategies for a...
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Episode 12 - Interview with Richard McLeod from Loaded
In Episode 12 I talk to Richard McLeod, CEO of Loaded
Richard is one of the smartest guys in the hospitality industry and it was great to get this time to chat about the industry and gain his valuable...
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Episode 11 - Measure employee performance & improve your results.
In this episode we look at why creating a culture of performance is needed to improve results.
Measuring performance is critical to a clear and successful working relationship with all your employees. Employees need...
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Episode 10 - Interview with Bert Haines from Future Hospitality Group
In Episode 10 I talk to Bert Haines, Director and General Manager of Future Hospitality Group in Queenstown.
Bert and James Ace have created one of the most respected hospitality groups in the country. The company won...
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